Improve Member Retention

Improve Retention

If you want to improve the overall financial performance of your club, you’ll need to pay attention to member retention.  Afterall, it’s more expensive to acquire a new member than it is to retain a current member.  If improving retention is a priority, our consultants can help make a difference. We’ll assess what you’re currently doing and provide you with strategies focused on:

  • Delivering extraordinary customer service
  • Building community and engaging members through programming, day-to-day interactions and special events
  • On-Boarding new members
  • Connecting with low users
  • Maintaining a clean and well cared for facility
  • Paying attention to your numbers

Learn how we can help your business