Improve Retention

If you want to improve the overall financial performance of your club, you’ll need to pay attention to member retention.  Afterall, it’s more expensive to acquire a new member than it is to retain a current member.  If improving retention is a priority, our consultants can help make a difference. We’ll assess what you’re currently doing and provide you with strategies focused on:

  • Delivering extraordinary customer service
  • Building community and engaging members through programming, day-to-day interactions and special events
  • On-Boarding new members
  • Connecting with low users
  • Maintaining a clean and well cared for facility
  • Paying attention to your numbers

Learn how we can help your business